From the Boiler Room to the Living Room: The Financial Services Revolution and What it Means to You and Your Clients

• ISBN13: 9780470255094
• Condition: New
• Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!

Sure to make you think twice before responding to the next telephone sales call you receive, this volume explores why telephone boiler rooms and other scams thrive and how fraudulent techniques and deception migrate to and from conventional businesses. "The Boiler Room and Other Telephone Sales Scams" is grounded in the nine years Robert Stevenson spent working covertly as a "participant-observer" in telephone rooms (the ethical implications of which he discusses in an epilogue). As Stevenson details boiler room hierarchy, you'll learn why all boilers are telephone salesmen but not all telephone salesmen are boilers. You'll read about the "heat" rising in rooms where experienced pitchmen use tried-and-! true manipulative techniques to overcome objections to sales. And you'll marvel at Stevenson's insider knowledge of product houses, service shops, and other aspects of a major industry in which both employees and customers are in daily peril-the former of losing their jobs and the latter of losing their money. "The Boiler Room and Other Telephone Sales Scams" is required reading for anyone who's ever picked up a telephone and been asked to buy a product or a service. It's also an invaluable study of a widespread form of deviance and occupational crime, essential reading for students of criminology and the sociology of occupations.Author Mitch Anthony has been recognized as the voice of conscience for the financial services industry. For more than a decade, he has shown advisors how building authentic, genuine relationships can serve clients' best interests and build heathlyâ€"and financially successfulâ€"practices at the same time.

In From the Boiler Room to the Livin! g Room, Mitch examines where the financial services indust! ry has f ailed in the past, and what it needs to do to restore trust at both the individual and industry levels. He teaches readers how to better understand the emotional significance of the money that clients entrust to their advisors and the struggles they face as they attempt to get "more life for their money." The book also discusses why venture philosophy, funding single moments, and rethinking one's purpose in life is more important to clients than net worth or asset allocation. Finally, it discusses how to develop dialogues that forge meaningful, long-term client connectionsâ€"in other words, how to stop selling and start listening.

Bandidas : Widescreen Edition

• Widescreen

Salma Hayek and Penelope Cruz have never been sexier as they team up for this hilarious, action-packed western! Determined to avenge the deaths of their fathers, Sara Sandoval (Hayek) and Maria Alvarez (Cruz) vow to seize the ill-gotten gains of robber baron Tyler Jackson (Dwight Yoakam). So, with help from a retired bank robber (Sam Shepard) and a jittery criminologist (Steve Zahn), these two beauties become unlikely outlaws, blazing a trail of larceny and laughter across Mexico!First screened in Europe and scheduled for limited release in the U.S., Bandidas can now be viewed by all fans of the visually stunning duo, Penelope Cruz and Salma Hayek. Set in Mexico 1888, Bandidas is a Western spoof about two women, Maria Alvarez (Penelope Cruz) and Sara Sandoval (Salma Hayek), who seek! to avenge the tragedies befallen both their fathers under robber baron, Tyler Jackson (Dwight Yoakam). Jackson, employed by the Bank of New York, is sent to Mexico to buy land and open banks to the detriment of local culture. Jackson kills Sara's corrupt father, Don Diego, while bandits burn down Maria's home. The two ladies band together for the community's cause. Under the tutelage of Bill Buck (Sam Sheperd), Sara and Maria develop bank robbery skills. When criminologist, Quentin Cooke (Steve Zahn), hunts them, they convert him with their strong moral sense and good looks. Like any Thelma and Louise-ish tale of women who take charge, Maria and Sara are foil characters who eventually become an invincible, sisterly team. This comedy is built around their bickering. For Sara, with European education and penchant of designer clothing, Maria is a hick who lacks refinement, yet Maria, horse whisperer, can fire a gun. The slapstick is overkill, for example when Sara wond! ers whether a bandana is Gucci or Prada. However, viewers will! love Pe nelope Cruz on horseback and the two actresses practice-kissing their foe in a brothel. Bandidas is a light film with some laughs and mucho sex appeal. -- Trinie Dalton

Beyond Bandidas

More Films from Salma Hayek

More Films from Penelope Cruz

More Comic Westerns

Stills from Bandidas

dvd